Shipping policy

1. WHERE YOUR ORDER SHIPS FROM
Global Swanky works with third-party suppliers and fulfilment partners. Most orders ship directly from our suppliers' warehouses overseas (mainly in China) using tracked international carriers (for example YunExpress), and are handed to a local carrier for final delivery in the United States. If your order contains several items, they may ship separately from different warehouses, so you may receive more than one package and tracking number.

2. SHIPPING DESTINATIONS
We currently ship to addresses in the United States only. We do not ship to PO boxes, APO/FPO addresses or USPS mailboxes for most items due to carrier restrictions.

3. ORDER CUT-OFF AND HANDLING TIME
Our order cut-off time is 12:00 AM (midnight) Pacific Time (PT). Orders placed before the cut-off are counted as received on that day; orders placed after the cut-off are counted as received on the next business day.

Orders are handled (verified, quality-checked and packed) within 1–2 business days of the cut-off. Handling takes place Monday to Friday, excluding public holidays.

4. TRANSIT TIME (UNITED STATES)
Once your order has been handed to the carrier, transit to addresses in the United States usually takes 5–30 business days. Carriers ship Monday to Friday, excluding public holidays.

5. TOTAL ESTIMATED DELIVERY TIME
Taking handling (1–2 business days) and transit (5–30 business days) together, most orders arrive within 6–32 business days of being placed. Business days are Monday to Friday and exclude weekends and public holidays.

Delivery times are estimates, not guarantees. They may be longer during peak seasons, public holidays, severe weather or customs inspections.

6. SHIPPING COST
Standard shipping to the United States is free on all orders. All prices and charges are in US dollars (USD). Standard shipping is the only shipping method we currently offer; we do not offer express or priority shipping.

7. ORDER TRACKING
Every order includes tracking. When your order ships, you will receive an email with your tracking number and a tracking link. Tracking can take 24–72 hours to show the first update, and may show limited updates until the package arrives in the United States. You can also track your order at any time on our Track Order page.

8. SHIPPING ADDRESS
Please make sure your shipping address is complete and accurate at checkout. Global Swanky is not responsible for packages delivered to an incorrect or incomplete address provided by the customer. If you need to change your address, contact us at support@globalswanky.com as soon as possible; we cannot change the address once the order has shipped.

9. LOST OR DAMAGED PACKAGES
If your package is lost in transit or arrives damaged, contact support@globalswanky.com within 14 days of the estimated delivery date (for lost packages) or within 14 days of delivery (for damaged packages) with your order number, tracking number and photos. We will investigate with the carrier and provide a replacement or a refund. For damaged packages, do not refuse delivery; accept the package and document the damage with photos.

10. DELIVERY EXCEPTIONS
Global Swanky is not liable for shipping delays caused by acts of nature, war, terrorism, strikes, government actions, customs processing or other events outside our control. Customers agree that delivery time estimates are approximations and not guarantees.

Contact Information
Email: support@globalswanky.com
Phone: +1 (307) 394-9780
Website: www.globalswanky.com

Business Information
Brand Name: Global Swanky
Legal Entity: Global Swanky LLC
Registered Address: 5830 E 2ND ST, STE 7000 #36167, Casper, WY 82609, United States