Enjoy a smarter everyday experience with the Cervical and Shoulder Massager, a practical product from the Neck & Shoulder Massagers category chosen for everyday shoppers, families, professionals, and gift buyers. Its pulse therapy, heat function, and multiple modes help support practical performance, simple operation, and long-lasting everyday value.

Key Features & Benefits

• Pulse Therapy – TENS and EMS pulse technology for deep muscle stimulation and relaxation
• Heat Function – Built-in heating element provides soothing warmth to ease tension
• Multiple Modes – 5 massage techniques: kneading, tapping, acupressure, shiatsu, and combination
• Bluetooth Control – Wireless connectivity for convenient operation via smartphone
• Portable Design – Lightweight and USB-powered for use anywhere

Specifications

• Product Type – Neck
• Massager Applicable Parts – Neck
• Shoulders Massage Contacts – 2
• Power Mode – USB
• Control Methods – Mechanical, Remote
• Bluetooth Massage Techniques – Kneading, Tapping, Acupressure
• Shiatsu, Combination Functions – Pulse Massage, Heat
• Therapy, Vibration Materials – Plastic housing, silicone contact points
• Certifications – CE, ROHS

Feature Highlights

• Great Gift Choice – A practical pick for birthdays, holidays, and special occasions
• Quality Build – Made with carefully selected materials for dependable everyday use
• Versatile Option – Works well across a range of everyday situations and settings
• Everyday Use – Suitable for home, work, travel, and regular daily routines
• Reliable Finish – Neat detailing helps the product look good through regular use
• Space Friendly – Compact proportions fit easily into everyday storage and carry bags

What's in the Box

• Neck massager*1
• Usb cable*1
• Remote control*1
• (for applicable models) user manual*1

Round out your essentials with the Cervical and Shoulder Massager from Global Swanky, a practical product from the Neck & Shoulder Massagers category made to support pulse therapy, heat function, multiple modes, and comfortable everyday use.

At Global Swanky, we want you to be satisfied with your purchase. If you are not completely happy with your order, you may request a return according to the terms below.

Return Window

Customers may request a return within 30 days of receiving the product.

Requests made after the 30-day period may not be eligible for a return or refund.

Eligible Products

Returns are accepted for:

• Defective products
• Damaged items
• Incorrect products received
• Non-defective items (customer preference)

Products must be new or slightly used and returned in acceptable condition.

Return Method

All approved returns must be sent by mail to the designated return address provided by our support team.

Return Shipping Cost

Return shipping costs are the responsibility of the customer, unless the item is defective, damaged, or incorrect.

Restocking Fee

Global Swanky does not charge any restocking fee for returned products.

Refund Processing Time

Once the returned item is received and inspected, refunds are processed within 10 business days.

Refunds will be issued to the original payment method used during checkout.

Depending on your bank or payment provider, it may take additional time for the refund to appear in your account.

How to Request a Return

To initiate a return, please contact our support team.

Email
support@globalswanky.com

Please include:

Order number
Product name
Reason for return
Photos if the item is damaged or defective

Our support team will provide return instructions.

Exchanges

If you received a defective or incorrect item, we may offer a replacement instead of a refund when possible.

Non-Returnable Items

Some items may not be eligible for return due to hygiene or safety reasons. These restrictions will be clearly mentioned on the product page when applicable.

Contact Information

Global Swanky
Email: support@globalswanky.com
Phone: +1 347 801 8566

Business Hours
Monday – Saturday
10 AM – 6 PM

Legal Entity
Hello Swanky Online Pvt. Ltd.