Get more from your daily routine with the Cervical Spine Massager with Heat Therapy and Bluetooth, a practical product from the Neck & Shoulder Massagers category chosen for daily users, home makers, students, and working professionals. Its heat therapy, multi-functional pulse, and bluetooth connectivity help support comfortable handling, dependable results, and easy everyday use.

Key Features & Benefits

• Heat Therapy – Provides soothing hot compress to relieve neck and shoulder tension
• Multi-functional Pulse – EMS micro-current technology for intelligent physiotherapy
• Bluetooth Connectivity – Wireless control and multi-mode operation options
• Ergonomic Design – Contoured shape (160*150*36mm) for comfortable fit
• Portable – Lightweight 275g construction for home and travel use

Specifications

• Product Dimensions – 160*150*36mm
• Weight – 275g
• Power Mode – Charging type
• Massage Principles – Hot compress, EMS micro-current
• Functions – Bluetooth, Multi-mode operation
• Voice Support – Chinese/English manual and voice guidance
• Temperature Control – Adjustable heat settings

Feature Highlights

• Great Gift Choice – A practical pick for birthdays, holidays, and special occasions
• Reliable Finish – Neat detailing helps the product look good through regular use
• Quality Build – Made with carefully selected materials for dependable everyday use
• Everyday Use – Suitable for home, work, travel, and regular daily routines
• Easy to Use – Straightforward setup helps you start using it right away
• Space Friendly – Compact proportions fit easily into everyday storage and carry bags

What's in the Box

• Neck massager*1
• Remote control*1
• Charging cable*1
• User manual*1

Round out your essentials with the Cervical Spine Massager with Heat Therapy and Bluetooth from Global Swanky, a practical product from the Neck & Shoulder Massagers category made to support heat therapy, multi-functional pulse, bluetooth connectivity, and comfortable everyday use.

At Global Swanky, we want you to be satisfied with your purchase. If you are not completely happy with your order, you may request a return according to the terms below.

Return Window

Customers may request a return within 30 days of receiving the product.

Requests made after the 30-day period may not be eligible for a return or refund.

Eligible Products

Returns are accepted for:

• Defective products
• Damaged items
• Incorrect products received
• Non-defective items (customer preference)

Products must be new or slightly used and returned in acceptable condition.

Return Method

All approved returns must be sent by mail to the designated return address provided by our support team.

Return Shipping Cost

Return shipping costs are the responsibility of the customer, unless the item is defective, damaged, or incorrect.

Restocking Fee

Global Swanky does not charge any restocking fee for returned products.

Refund Processing Time

Once the returned item is received and inspected, refunds are processed within 10 business days.

Refunds will be issued to the original payment method used during checkout.

Depending on your bank or payment provider, it may take additional time for the refund to appear in your account.

How to Request a Return

To initiate a return, please contact our support team.

Email
support@globalswanky.com

Please include:

Order number
Product name
Reason for return
Photos if the item is damaged or defective

Our support team will provide return instructions.

Exchanges

If you received a defective or incorrect item, we may offer a replacement instead of a refund when possible.

Non-Returnable Items

Some items may not be eligible for return due to hygiene or safety reasons. These restrictions will be clearly mentioned on the product page when applicable.

Contact Information

Global Swanky
Email: support@globalswanky.com
Phone: +1 347 801 8566

Business Hours
Monday – Saturday
10 AM – 6 PM

Legal Entity
Hello Swanky Online Pvt. Ltd.