Bring home dependable everyday performance with the Intelligent Heating Neck Shoulder Massage Pillow, a practical product from the Neck & Shoulder Massagers category chosen for students, professionals, home users, and everyday shoppers. Its intelligent massage, versatile power, and safety design help support easy handling, consistent quality, and comfortable daily use.

Key Features & Benefits

• Intelligent Massage – Dual-gear mechanism with kneading and heating functions for effective neck and shoulder relief
• Versatile Power – Compatible with both car (DC) and home (AC) power sources (110-220V support)
• Safety Design – Auto shut-off after 15 minutes and overheating protection
• Portability – Lightweight with elastic straps for secure attachment to car seats or chairs
• Customization – Multiple operation modes (forward/reverse rotation, heat settings) and voltage variants

Specifications

• Product Type – Neck/Shoulder
• Massage Pillow Material – PU leather exterior
• Power – 15W
• Voltage – 110-220V (adapters included for car/home use)
• Control – 3-4 button options (varies by model)
• Massage Heads – 4-8 rotating nodes
• Package Contents – Massage pillow, car/home power adapters, manual

Feature Highlights

• Reliable Finish – Neat detailing helps the product look good through regular use
• Versatile Option – Works well across a range of everyday situations and settings
• Easy to Use – Straightforward setup helps you start using it right away
• Space Friendly – Compact proportions fit easily into everyday storage and carry bags
• Quality Build – Made with carefully selected materials for dependable everyday use
• Great Gift Choice – A practical pick for birthdays, holidays, and special occasions

What's in the Box

• Massage pillow*1
• Car power adapter*1
• Home power adapter*1
• Instruction manual*1

Round out your essentials with the Intelligent Heating Neck Shoulder Massage Pillow from Global Swanky, a practical product from the Neck & Shoulder Massagers category made to support intelligent massage, versatile power, safety design, and comfortable everyday use.

At Global Swanky, we want you to be satisfied with your purchase. If you are not completely happy with your order, you may request a return according to the terms below.

Return Window

Customers may request a return within 30 days of receiving the product.

Requests made after the 30-day period may not be eligible for a return or refund.

Eligible Products

Returns are accepted for:

• Defective products
• Damaged items
• Incorrect products received
• Non-defective items (customer preference)

Products must be new or slightly used and returned in acceptable condition.

Return Method

All approved returns must be sent by mail to the designated return address provided by our support team.

Return Shipping Cost

Return shipping costs are the responsibility of the customer, unless the item is defective, damaged, or incorrect.

Restocking Fee

Global Swanky does not charge any restocking fee for returned products.

Refund Processing Time

Once the returned item is received and inspected, refunds are processed within 10 business days.

Refunds will be issued to the original payment method used during checkout.

Depending on your bank or payment provider, it may take additional time for the refund to appear in your account.

How to Request a Return

To initiate a return, please contact our support team.

Email
support@globalswanky.com

Please include:

Order number
Product name
Reason for return
Photos if the item is damaged or defective

Our support team will provide return instructions.

Exchanges

If you received a defective or incorrect item, we may offer a replacement instead of a refund when possible.

Non-Returnable Items

Some items may not be eligible for return due to hygiene or safety reasons. These restrictions will be clearly mentioned on the product page when applicable.

Contact Information

Global Swanky
Email: support@globalswanky.com
Phone: +1 347 801 8566

Business Hours
Monday – Saturday
10 AM – 6 PM

Legal Entity
Hello Swanky Online Pvt. Ltd.