Refresh your everyday essentials with the Second-generation facial beauty neck device, a practical product from the Facial Massager category chosen for home and office users, students, travellers, and daily shoppers. Its multi-functional, temperature control, and portable design help support easy handling, consistent quality, and comfortable daily use.

Key Features & Benefits

• Multi-functional – Combines vibration, heat, EMS microcurrent, and 7-color light therapy for comprehensive skincare
• Temperature Control – Adjustable heating function to enhance product absorption and relaxation
• Portable Design – Compact and lightweight for easy home and travel use
• Upgraded Modes – Features 4 specialized settings for targeted treatment of facial and neck areas
• Type-C Charging – Modern USB-C charging for convenience and compatibility

Specifications

• Model – 962
• Style – Vibration type
• Functions – Colored light therapy, heating, EMS microcurrent, vibration
• Gear Settings – 5 or more adjustable levels
• Power Supply – Type-C charging
• Applicable Scenarios – Home use

Feature Highlights

• Space Friendly – Compact proportions fit easily into everyday storage and carry bags
• Great Gift Choice – A practical pick for birthdays, holidays, and special occasions
• Everyday Use – Suitable for home, work, travel, and regular daily routines
• Practical Design – Thoughtful layout supports comfortable handling and simple operation
• Reliable Finish – Neat detailing helps the product look good through regular use
• Versatile Option – Works well across a range of everyday situations and settings

What's in the Box

• Beauty device1 charging cable1 user manual*1

Round out your essentials with the Second-generation facial beauty neck device from Global Swanky, a practical product from the Facial Massager category made to support multi-functional, temperature control, portable design, and comfortable everyday use.

At Global Swanky, we want you to be satisfied with your purchase. If you are not completely happy with your order, you may request a return according to the terms below.

Return Window

Customers may request a return within 30 days of receiving the product.

Requests made after the 30-day period may not be eligible for a return or refund.

Eligible Products

Returns are accepted for:

• Defective products
• Damaged items
• Incorrect products received
• Non-defective items (customer preference)

Products must be new or slightly used and returned in acceptable condition.

Return Method

All approved returns must be sent by mail to the designated return address provided by our support team.

Return Shipping Cost

Return shipping costs are the responsibility of the customer, unless the item is defective, damaged, or incorrect.

Restocking Fee

Global Swanky does not charge any restocking fee for returned products.

Refund Processing Time

Once the returned item is received and inspected, refunds are processed within 10 business days.

Refunds will be issued to the original payment method used during checkout.

Depending on your bank or payment provider, it may take additional time for the refund to appear in your account.

How to Request a Return

To initiate a return, please contact our support team.

Email
support@globalswanky.com

Please include:

Order number
Product name
Reason for return
Photos if the item is damaged or defective

Our support team will provide return instructions.

Exchanges

If you received a defective or incorrect item, we may offer a replacement instead of a refund when possible.

Non-Returnable Items

Some items may not be eligible for return due to hygiene or safety reasons. These restrictions will be clearly mentioned on the product page when applicable.

Contact Information

Global Swanky
Email: support@globalswanky.com
Phone: +1 347 801 8566

Business Hours
Monday – Saturday
10 AM – 6 PM

Legal Entity
Hello Swanky Online Pvt. Ltd.