Upgrade your everyday setup with the Smart Neck Massager, a practical product from the Neck & Shoulder Massagers category chosen for daily users, home makers, students, and working professionals. Its technology, heat therapy, and lightweight design help support smooth operation, dependable build quality, and everyday convenience.

Key Features & Benefits

• Technology – Utilizes TENS electric pulse for deep muscle relief. 42°C
• Heat Therapy – Provides consistent warmth to relax muscles
• Lightweight Design – Only 160g for comfortable wear
• Multiple Modes – 3 massage modes with 15 adjustable intensity levels
• Safety Features – Leak-proof design and ergonomic silicone neck support
• Versatile Use – Targets neck, shoulder, and back tension

Specifications

• Material – PC + silicone
• Battery – 900mAh polymer battery
• Input – DC 5V
• Power – 5W max
• Colors – Glutinous white, girly pink, smart blue
• Features – Auto shut-off (15 mins/inactivity) Low-voltage alert

Feature Highlights

• Practical Design – Thoughtful layout supports comfortable handling and simple operation
• Great Gift Choice – A practical pick for birthdays, holidays, and special occasions
• Easy to Use – Straightforward setup helps you start using it right away
• Everyday Use – Suitable for home, work, travel, and regular daily routines
• Quality Build – Made with carefully selected materials for dependable everyday use
• Space Friendly – Compact proportions fit easily into everyday storage and carry bags

What's in the Box

• Cervical massager*1
• Remote control*1
• USB charging cable*1

Complete your setup with the Smart Neck Massager from Global Swanky, a practical product from the Neck & Shoulder Massagers category made to support technology, heat therapy, lightweight design, and comfortable everyday use.

At Global Swanky, we want you to be satisfied with your purchase. If you are not completely happy with your order, you may request a return according to the terms below.

Return Window

Customers may request a return within 30 days of receiving the product.

Requests made after the 30-day period may not be eligible for a return or refund.

Eligible Products

Returns are accepted for:

• Defective products
• Damaged items
• Incorrect products received
• Non-defective items (customer preference)

Products must be new or slightly used and returned in acceptable condition.

Return Method

All approved returns must be sent by mail to the designated return address provided by our support team.

Return Shipping Cost

Return shipping costs are the responsibility of the customer, unless the item is defective, damaged, or incorrect.

Restocking Fee

Global Swanky does not charge any restocking fee for returned products.

Refund Processing Time

Once the returned item is received and inspected, refunds are processed within 10 business days.

Refunds will be issued to the original payment method used during checkout.

Depending on your bank or payment provider, it may take additional time for the refund to appear in your account.

How to Request a Return

To initiate a return, please contact our support team.

Email
support@globalswanky.com

Please include:

Order number
Product name
Reason for return
Photos if the item is damaged or defective

Our support team will provide return instructions.

Exchanges

If you received a defective or incorrect item, we may offer a replacement instead of a refund when possible.

Non-Returnable Items

Some items may not be eligible for return due to hygiene or safety reasons. These restrictions will be clearly mentioned on the product page when applicable.

Contact Information

Global Swanky
Email: support@globalswanky.com
Phone: +1 347 801 8566

Business Hours
Monday – Saturday
10 AM – 6 PM

Legal Entity
Hello Swanky Online Pvt. Ltd.